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Service and maintenance plans

We understand the significant investment you’ve made in climate control systems. That’s why we ensure they are maintained according to manufacturers’ and industry standards, treating them with the same care and attention as if they were our own. We also recognise that everyone’s needs and budgets are unique, so we offer bespoke service packages tailored to your requirements

Bronze

  • 1 x Major scheduled maintenance visit per year

  • 1 x Minor scheduled maintenance visit per year

  • Service consumables

  • 1 x Annual F-Gas leak check

  • Engineer work sheet & notes/ recommendations

  • Maximum 72 hour call-out response

Silver

  • 2 x Major scheduled maintenance visits per year

  • Service consumables & fragrance chemicals

  • 1 x Annual F-Gas leak check

  • 30-day service guarantee*

  • Detailed service report with engineer notes/recommendations

  • Client document file & F-Gas log sheet

  • Maximum 48 hour call-out response

Gold

  • 2 x Major scheduled maintenance visits per year

  • 2 x Minor scheduled maintenance visits per year

  • 1 x Free call-out visit per year

  • Service consumables & fragrance chemicals

  • 1 x Annual F-Gas leak check

  • 60-day service guarantee*

  • Detailed service report with engineer notes/ recommendations

  • Client document file & F-Gas log sheet

  • Maximum 24 hour call-out response

  • 10% Discount on extended warranty cover**

 

* Service guarantee - any call-out due to the maintenance of the equipment serviced by Smart Projects will be FOC in the 30/60 days. This excludes cost of parts.
** Applies to new equipment installed by Smart Projects Air Conditioning and on acceptance of an Extended Warranty proposal.

Why choose us

Expert installation & service

We understand the significant investment you’ve made in climate control systems. That’s why we ensure they are maintained according to manufacturers’ and industry standards, treating them with the same care and attention as if they were our own.

FIND OUT MORE
Scheduled service visits

We provide regular scheduled service visits to ensure your heating, cooling, and energy systems operate at their best.

F-Gas certified engineers

All our engineers meet legal requirements required to work with fluorinated greenhouse gases, known as F-Gases.

72-hour response

We guarantee a 72-hour response to any system issues, minimising downtime and ensuring quick repairs.

Life-cycle reports

Our life-cycle reports offer valuable insights into your equipment's performance, helping you optimise energy use and plan for replacements.

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Smart Energy Projects Represents HVAC Industry at Retrofit Green Skills Forum
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Sleepless in a heatwave: Why efficient cooling is becoming essential in UK homes in 2025

Let's talk!

Call us on 01773 301 300 or send us a message

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